Please allow 6-8 weeks build time on custom game tables.
We stand behind every product AND installation. Without the proper installation even the best game tables won't play correctly.
Limited Lifetime Warranty on Billiard & Shuffleboard Tables
Plank & Hide Co. guarantees our products for quality in materials and workmanship. Your warranty becomes effective upon purchase; you must be the original owner or purchaser and must show proof of purchase to qualify. Unless expressly stated otherwise herein, this Limited Warranty is made to the original owner or purchaser only, is not transferable and only applies to residential use.
Industrial, Vintage and Classic Series billiard table cabinet, legs, interior bracing, rails, and blinds are warranted to be free from defects in materials and workmanship for as long as the table is owned by the original owner. We will, at our discretion, repair, refinish or replace the billiard table with same or similar product if discontinued, freight excluded.
Industrial, Vintage and Classic Series shuffleboard playfield and cabinets are warranted to be free from defects in materials and workmanship for as long as the table is owned by the original owner. The polymer surface on the shuffleboard playfield falls under normal wear and tear. If properly maintained, the polymer surface can last a lifetime without having to be refinished or resurfaced. We will, at our discretion, repair, refinish or replace the shuffleboard table and/or playfield with same or similar product if discontinued, freight excluded.
Paint finishes are warranted against peeling, cracking, and blistering for two (2) years provided the items have not been scratched or abraded. Damage from normal wear and tear is not covered. We will, at our discretion, repair, refinish or replace any damaged parts with same or similar product if discontinued. Due to the unique nature of our hand-applied and steel finishes, the color of a replacement item(s) may not match exactly.
Plank & Hide Co. will, at its discretion, repair, refinish, replace, or refund the cost of any and all products and/or parts determined by Plank & Hide Co. to be defective, either in material or workmanship, with no charge to the original Owner, freight, labor and special handling excluded. To request warranty service under the terms of this Limited Warranty, the Owner must contact an authorized Plank & Hide Co. dealer. To obtain the name of the authorized Plank & Hide Co. dealer nearest you, please call us toll-free at 888-462-6852.