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Returns and Refunds

All sales are final after purchase. We can exchange an item for equal or lesser value. 

All sales are final on slate pool tables. If cancelled before it ships there's a 25% restocking fee.

Please measure carefully! All buyers are responsible for taking measurements and fitment of their item before purchasing. If we arrive with your delivery and the table doesn't fit, there is a 10% restocking fee. However, you will not be charged the 10% if you purchase another table from Coastal Pool and Game Room. 

If game tables are assembled there is a strict NO return policy. We will exchange game table or arcade for store credit or an item of equal or lesser value minus a $499 pick up fee, if installed by CPGR.

Billiard Cloth Accessory kits and game room items under $500*: There is a $7.50 restocking fee on all opened, unused cloth (Please check that all rail fabric is there and there aren’t any stains, rips or cuts.)

Any items assembled by the purchaser can not be returned or exchanged.

  • If a cloth is returned in unopened/new condition due to customer ordering wrong size or color, a $7.50 restocking fee will be charged. 
  • Each piece of cloth is inspected for flaws prior to shipping but we are not responsible for variations in final product.
  • Buyer is responsible for return shipping.

Coastal Pool and Game Room
120 Boston Post Road 
Milford, CT 06460

Please tell us why you are returning the item. Refunds will be given within 10 days of receipt of item.


We strive to offer the best shipping rates and customer service in the billiard business. We are specialists and will guide you through the buying process. Call us today (203) 823-6853